Terms of Use
Kibō Link — version dated 24 July 2026.
Publisher: Silverback Studio, a sole proprietorship
established in France, SIREN 106 751 969,
SIRET 106 751 969 00010.
Contact:
contact@silver-back-studio.com.
1. Purpose and audience
Kibō Link is an information, prevention and organisation app for adult family caregivers of an older person. Use is subject to these terms and the Privacy Policy.
2. Health warning
Kibō Link is not a medical device. It does not diagnose, monitor health, prescribe care or replace a professional or treatment. Content provides general pointers. Seek professional advice when in doubt. In France, call 15 or 112 in an emergency, or 3114 for a mental-health crisis.
3. Account and information about another person
Users must provide accurate information, protect access to their account and enter a care recipient's data only when that person has been informed and does not object, or when the user is authorised to act in their interests. Users are responsible for caregiver invitations and may revoke access.
4. Local storage and continuity
Information that may reveal health, together with appointments, contacts, tasks and visits, remains on the device and is not synchronised to another phone. Users should export anything they wish to keep before deleting, replacing or losing a device. Backup exclusions and encryption reduce exposure risk but do not replace protecting the phone itself.
5. Free service and Kibō+
Health and safety functions and access to recorded data remain available without a subscription. Kibō+ adds comfort features such as the shareable family report and companion customisation, as described in the app.
- Plans: monthly and annual;
- Price: the tax-inclusive price shown by the App Store or Google Play before confirmation;
- Renewal: automatic at each term unless cancelled in the store account at least 24 hours before the current term ends;
- Cancellation: available at any time in Apple or Google subscription settings; access remains until the paid term ends;
- Restore: available from the Kibō+ screen using the same store account;
- Refunds and withdrawal: handled under applicable law and the relevant store procedure.
Deleting the account or app does not cancel the subscription. Silverback Studio receives no payment-card details.
6. Acceptable use
Users must not misuse the service, access another person's account, disrupt operation or treat content as medical advice. Rights in the app, brand, text and graphics remain with their respective owners.
7. Availability and liability
The service is provided with reasonable care but without a guarantee of uninterrupted or error-free operation. Reminders and notifications depend on the phone's operating system. Users remain responsible for deciding when to contact a relative, professional or emergency service. No limitation applies where prohibited by law.
8. Suspension and deletion
Users may delete their account in Settings. Silverback Studio may suspend access for fraud, security threats or a serious breach, as permitted by law. The deletion process explains the effects on data and subscriptions.
9. Changes
These terms may change to reflect the service or law. Users will be informed of material changes before they take effect when required.
10. Governing law and complaints
French law applies without removing mandatory consumer protection in the user's country. Complaints may first be sent to contact@silver-back-studio.com.
If no amicable agreement is reached, or if no answer is provided within a reasonable period of one month, consumers may refer the dispute free of charge to the competent French consumer mediator:
La Société Médiation Professionnelle
Alteritae — 5 rue Salvaing — 12000 Rodez — France
www.mediateur-consommation-smp.fr